General Purchase Conditions
Below we detail our general purchase conditions:
These General Purchase Conditions regulate the use of the website www.https://librosmelior.org/en/libros-melior-libros-de-segunda-mano-solidarios-para-un-mundo-mejor of which Fundación Melior is the owner. Melior Foundation is a non-profit, independent, non-partisan and non-denominational organization. It is registered in the Registry of Foundations of the Ministry of Education under number 1425.
The use by the customer of the services of the Libros Melior Internet store presupposes, in any case, adherence to the General Purchase Conditions in the version published by Fundación Melior at the time of the purchase order. Therefore, it is convenient for the client to read these General Conditions before proceeding to make a purchase.
Scope of contract
These General Purchase Conditions apply to the sale of all Fundación Melior products through its website, to consumers to whom orders can be delivered in Europe (euro zone only). Melior Foundation informs that Libros Melior is aimed exclusively at an audience over 16 years of age.
Melior Foundation reserves the right to cancel a user's access account if fraudulent, speculative or bad faith acts are detected in the use of this service. The money for an order will not be refunded, if the customer requests it, after one month from the purchase.
Collections and shipments
Collection in store or Foundation
It is possible to pick up the order at our Avenida de Filipinas store, 4 within the established schedule (Monday to Friday from 10:30 to 15:30 and from 17:30 to 20:00 and Saturdays from 10:00 to 15:00) or at the headquarters of the Melior Foundation at Calle Cedros, 39 local from 9:00 a.m. to 4:00 p.m. Monday through Friday.
Home delivery
Through courier we will send your order to your home. The amount of shipping costs will be added to the total price (total sum of all items purchased in the order). If it is an order for several products, we will try to group them in a single shipment, whenever possible and that this does not excessively delay delivery. The shipping cost will be calculated according to the following table (Included 21% VAT):
For purchases over €50 free shipping within the Peninsula!
Weight |
Peninsula |
From 0 to 2kg |
5€.98 |
Of 2 to 5kg |
6€.98 |
Of 5 to 10kg |
7€.98 |
Of 10 to 15kg |
10€.98 |
From 15 to 20kg |
€13.98 |
From 20 to 25kg |
€16.30 |
From 25 to 30kg |
€19.30 |
From 30 to 35kg |
6€.98 |
Of 35 to 40kg |
7€.98 |
From 40 to 45kg |
10€.98 |
From 45 to 50kg |
€13.98 |
From 50 to 55kg |
€16.30 |
From 55 to 60kg |
€19.30 |
From 60 to 65kg |
€22.30 |
From 65 to 70kg |
€25.30 |
From 70 to 75kg |
€28.30 |
From 75 to 80kg |
€31.30 |
From 80 to 85kg |
€34.30 |
From 85 to 90kg |
€37.30 |
From 90 to 95kg |
€40.30 |
From 95 to 100kg |
€43.30 |
Weight |
Balearics |
From 0 to 2kg |
€9.98 |
Of 2 to 5kg |
10€.98 |
Of 5 to 10kg |
12.30€ |
Of 10 to 15kg |
€13.98 |
From 15 to 20kg |
€18.30 |
From 20 to 25kg |
€22.98 |
From 25 to 30kg |
€26.98 |
From 30 to 35kg |
€26.98 |
Of 35 to 40kg |
€53.96 |
From 40 to 45kg |
€63.96 |
From 45 to 50kg |
€73.96 |
From 50 to 55kg |
€83.96 |
From 55 to 65kg |
€93.96 |
From 65 to 70kg |
€103.96 |
From 70 to 75kg |
€113.96 |
From 75 to 80kg |
€123.96 |
From 80 to 85kg |
€130.96 |
From 85 to 90kg |
€140.96 |
From 90 to 95kg |
€150.96 |
From 95 to 100kg |
€160.96 |
Shipments and deliveries: Canary Islands, Ceuta and Melilla
These territories are outside the VAT territory of the European Union and therefore VAT will not be applied to orders placed by customers in these areas. However, these orders may be subject to local customs and/or import duties. The DUA is the administrative document used to comply with customs formalities such as export, import or transit. In addition, it serves as the basis for the subsequent tax declaration and constitutes a support for information about the merchandise, its origin, value, taxes, etc. The DUA rate is applied to each shipment (not to each product). Prices including shipping costs + export DUA.
Weight |
Ceuta and melilla |
Canary Islands |
From 0 to 2kg |
€9.98 |
12€.98 |
Of 2 to 5kg |
10€.98 |
€16.30 |
Of 5 to 10kg |
12€.98 |
€25.98 |
Of 10 to 15kg |
€13.98 |
€36.98 |
From 15 to 20kg |
€18.30 |
€49.50 |
From 20 to 25kg |
€22.50 |
€62.50 |
From 30 to 35kg |
€26.98 |
€76.50 |
Of 35 to 40kg |
€53.96 |
€93.98 |
From 40 to 45kg |
73.96 |
€113.98 |
From 45 to 50kg |
€93.96 |
€133.98 |
From 50 to 55kg |
€113.96 |
€153.96 |
From 55 to 60kg |
€133.96 |
€173.98 |
From 60 to 65kg |
€153.96 |
€193.98 |
From 65 to 70kg |
€173.96 |
€213.98 |
From 70 to 75kg |
€193.96 |
€233.98 |
From 75 to 80kg |
€213.96 |
€253.98 |
From 80 to 85kg |
€233.96 |
€273.98 |
From 85 to 90kg |
€253.96 |
€293.98 |
From 90 to 95kg |
€273.96 |
€313.98 |
From 95 to 100kg |
€293.96 |
€333.98 |
International deliveries
Cheap international shipping with Correos España, estimated delivery time of 3 to 10 working days within the European Union and 1 to 4 weeks for the rest of the countries, from the completion of the order. Cost based on the weight of the package. It is important to consider that in this type of shipments it is possible that the terms are extended due to customs stoppages.
Cancellations and returns
Orders can be canceled at no cost before the shipment takes effect. If you are not satisfied, you have a period of 7 days after receiving the order to make the return. Shipping costs are borne by the customer. The return will be made in the same form of payment of the purchase.
To exercise the right of withdrawal, the consumer must write, within a period of 7 days, an email to info@fundacionmelior.org communicating the cancellation of the purchase.
Pay
In the case of shipments, the payment of the product will be made in one of the ways indicated below, at the buyer's choice:
Payment can be made by credit card, Pay Pal or bank transfer.
All orders are accompanied by the corresponding invoice.
In case of choosing the 'collect in store' option, payment can also be made at the collection point, at the time of picking up the order.
Product availability
All orders are subject to product availability. If there are incidents regarding its supply, or if there are no items in stock, the customer will be informed immediately and any amount that could have been paid will be reimbursed.
Customer Support
For any questions, suggestions, claims or queries about the online store, you can contact Customer Service via email info@fundacionmelior.org or by calling 91 323 96 11 from 9:00 a.m. to 4:00 p.m. Monday through Friday.
Melior Foundation will respond to your request as soon as possible and, in any case, within a period of one month.